This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from the Vibrational Healing New Zealand website https://vibrationalhealing.nz (the “Site”).
What personal data we collect and why we collect it
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone and some of the cookies that are installed on your device through the use of Google Analytics and/or similar third-party web analytics services which collects non-personally identifiable data to understand how you use our website.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view or searched for, what websites or search terms referred you to the Site, and information about how you interact with the Site and the length of your visit. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:* “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
* “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
We do not use cookies or tracking technologies that create user profiles.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Order Information.”
Also when you sign up for receiving our newsletters or for courses or workshops with our online registration forms, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number. We refer to this information as “Sign-up Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information, Order Information and Sign-up Information.
How do we use your information
The information you supply is only used to contact you, when necessary, with regards to products that you have purchased, or in regards to your purchase order, to send you a newsletter you have agreed to receive, send you services, courses or workshops you have signed up or to contact you in response to general enquiries. Information collected via Google Analytics or similar third-party web analytics services only used to enhance your website experience. We do not transmit or sell your information on to any other third parties.
How long we retain and store your data
We keep the personal information provided by all users as long as we still have businesses with our users and for our obligation of keeping your data for administrative, legal, taxation or security purposes.
For users that purchase a product or register to create a user account on our Site (if any), we store the personal information they provide in their user profile. These users can see, edit, or delete their own personal information at any time (except they cannot change their username). Website administrators can also see and edit that information as requested by the users.
For users that submit their personal information through our sign-up/registration form for newsletter, course, workshop or service, users can modify or remove their personal information at any time by making a request to us.
What rights you have over your data
If you have an account on this Site, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, taxation, legal, or security purposes.
How do we protect your data
We take your privacy seriously. We will not sell, trade or transfer any of your personal information to a third party without your permission. All credit card transactions are processed through an external PCI compliant gateway provider and are not stored or processed on our servers. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Cookies
If you have an account and you log in to this Site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Pages and articles on this Site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Communication
For any enquiries, please contact us. Our contact details can be found on our Contact Us page.